GoodWolf Pilates Reformer Session Cancellation Policy

At GoodWolf, many of our Pilates Reformer sessions have waitlists. When cancellations occur at the last minute, clients waiting for a spot often do not have enough notice to attend.

To help provide fair access to sessions, the following policy is effective immediately:

For Non-Members and Pilates Package Holders:
• Pilates Reformer sessions must be canceled at least 90 minutes prior to the scheduled session time.
• If a session is canceled within 90 minutes of the scheduled start time, the session pass will be lost.

For Unlimited Pilates Membership Holders:
• We appreciate your membership and your commitment to GoodWolf.
• We kindly ask that you consider fellow clients who may be on a waitlist for a session.
• When possible, please cancel at least 90 minutes prior to your scheduled session so that another client has the opportunity to attend.

Why 90 Minutes?
Mindbody's waitlist system can automatically notify clients on the waitlist and fill available spots when cancellations are made with enough notice.

• Cancellations made 90 minutes or more before the session allow waitlisted clients to receive a text notification and claim the available spot.
• Cancellations made within 60 minutes of the session generally do not provide enough time for the waitlist to be filled.

Our goal is not to penalize clients, but to give those on our waitlists a fair opportunity to attend sessions that often fill quickly.

Thank you for helping us create the best possible experience for all members of the GoodWolf community.

GoodWolf Power Yoga / Pilates Reformer Studio
"Move together. Grow together. Be the Good." Thank you for choosing GoodWolf.